New Credit Card Scam. This one is pretty slick since they
provide YOU with all the information, except The one piece they want.
WARNING...New Credit Card Scam.
Note, the callers do not ask for your card number; they already
have it. This information is worth reading. By understanding how the
VISA &MasterCard Telephone Credit Card Scam works, you'll be better
prepared to protect yourself.
One of our employees was called on Wednesday from "VISA", and I
was called on Thursday from "MasterCard".
The scam works like this: Person calling says, "This is (name),
and I'm calling from the Security and Fraud Department at VISA. My
Badge number is 12460 Your card has been flagged for an unusual
purchase pattern, and I'm calling to verify This would be on your
VISA card which was issued by (name of bank). Did you purchase an
Anti-Telemarketing Device for $497.99 from a Marketing company based
in Arizona?" When you say "No", the caller continues with, "Then we
will be issuing a credit to your account. This is a company we have
been watching and the charges range from $297 to $497, just under the
$500 purchase pattern that flags most cards. Before your next
statement, the credit will be sent to (gives you your address), is
that correct?"
You say "yes". The caller continues - "I will be starting a
Fraud investigation. If you have any questions, you should call the
1- 800 number listed on the back of your card (1-800-VISA) and ask
for Security.
You will need to refer to this Control Number. The caller then
gives you a 6 digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works. The caller then
says, "I need to verify you are in possession of your card". He'll
ask you to "turn your card over and look for some numbers". There are
7 numbers; the first 4 are part of your card number, the next 3 are
the security Numbers' that verify you are the possessor of the card.
These are the numbers you sometimes use to make Internet purchases to
prove you have the card. The caller will ask you to read the 3
numbers to him. After you tell the caller
>the 3 numbers, he'll say, "That is correct, I just needed to
verify that the card has not been lost or stolen, and that you still
have your card. Do you have any other questions?" After you say No,
the caller then thanks you and states, "Don't hesitate to call back
if you do", and hangs up.
You actually say very little, and they never ask for or tell you
the Card number. But after we were called on Wednesday, we called
back within 20 minutes to ask a question. Are we glad we did! The
REAL VISA Security Department told us it was a scam and in the last
15 minutes a new purchase of $497.99 was charged to our card.
Long story made short - we made a real fraud report and closed
the VISA account. VISA is reissuing us a new number. What the
scammers want is the 3-digit PIN number on the back of the card.
Don't give it to them. Instead, tell them you'll call VISA or Master
card directly for verification of their conversation. The real VISA
told us that they will never ask for anything on the card as they
already know the information since they issued the card!
If you give the scammers your 3 Digit PIN Number, you think
you're receiving a credit. However, by the time you get your
statement you'll see charges for purchases you didn't make, and by
then it's almost to late and/or more difficult to actually file a
fraud report.
What makes this more remarkable is that on Thursday, I got a
call from a "Jason Richardson of MasterCard" with a word-for-word
repeat of the VISA scam. This time I didn't let him finish. I hung
up! We filed a police report, as instructed by VISA. The police said
they are taking several of these reports daily! They also urged us to
tell everybody we know that this scam is happening.
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